Refund policy
Return and Refund Policy
At Roventra, we want our customers to be satisfied with their purchases. If you are not completely satisfied, you may request a return.
Return Period
You may request a return within 14 days of receiving your order.
Return Conditions
- The item must be unused and in its original condition.
- The product must include all original packaging and accessories where applicable.
- You must contact us before sending any return.
Refund Process
After receiving and inspecting the returned item, approved refunds will be processed within 7 business days.
Return Shipping
Customers may be responsible for return shipping costs unless the product received is faulty, damaged, or incorrect.
Contact Information
Roventra
21 Ambleside Gardens, Wembley HA9 8TL, UK